Terms of Service

These Terms of Service apply if you are a user of our services and shall be read together with any other terms applicable to you. Your Device. To access our services, you must have a device compatible with our platform, and you shall be the sole responsible user of such device. Information in our Help Center may provide you with relevant assistance. Your TigereSIM Account. Your TigereSIM account is personal to you and may not be assigned or transferred to any other person without our prior written approval. We reserve the right to suspend or terminate your account at our sole discretion at any time. For example, we may make such a decision if we have security concerns or believe that you have violated our terms. In such cases, we will notify you. If you breach our terms or use our services in violation of our Acceptable Use Policy, you shall not be entitled to a refund, and we may suspend or terminate your TigereSIM account. Pricing and Payment. We generally process payments in US Dollars (USD). We may support other currencies at our sole discretion. Prices for our services exclude taxes and any applicable additional fees, which may be added based on your billing address at the time of payment. Refunds. For more detailed information on the circumstances in which you may be entitled to a refund, please refer to our Help Center. Termination and Suspension. We work with the best and most reliable service providers to ensure you receive the most dependable experience. This means that in certain circumstances, we may need to cease cooperation with a service provider if they fail to meet our expected standards. This may result in the termination or suspension of services you have purchased. If this occurs, please refer to the "Refunds" section of our Help Center for more information. Governing Law. These Terms of Service and all legal relations arising from or in connection with your use of our services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.

HONG KONG TIGER TELECOMMUNICATIONS LIMITED RM 2516 HO KING
COMM CTR NO 2-16 FA YUEN ST MONGKOK KL